This Privacy Policy describes how Cumbria Creative Projects (“Cumbria Creative”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website at cumbria-creative.co.uk (the “Website”).
1. Information We Collect
We may collect the following information about you:
- Information you provide directly: This includes information you submit through our website forms, such as your name, email address, phone number, and company name.
- Information collected automatically: This includes information about your device and browsing activity, such as your IP address, browser type, operating system, referral URLs, pages visited, and time spent on the Website. We may collect this information using cookies and similar technologies.
2. Use of Your Information
We may use your information for the following purposes:
- To provide and operate the website and deliver the information and services you request.
- To respond to your inquiries and requests.
- To send you marketing communications, but only with your consent.
- To analyse how you use the Website and to improve our services.
- To comply with legal and regulatory requirements.
3. Legal Basis for Processing
We will only process your personal information on one or more of the following legal bases:
- Consent: We will obtain your consent for certain uses of your information, such as sending you marketing communications.
- Contract: We may need to process your information to fulfill a contract with you, such as providing you with a service.
- Legitimate Interests: We may use your information for our legitimate interests, such as analysing how you use the Website to improve our services. However, we will only do this where our interests do not override your data protection rights.
4. Disclosure of Your Information
We may disclose your information to third-party service providers who help us operate the website and provide our services. We will only disclose your information to these providers for the purposes described in this Privacy Policy.
We will not disclose your information to any other third party without your consent, except as required by law.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
You have certain rights under the UK General Data Protection Regulation (UK GDPR) in relation to your personal information. These rights include:
- The right to access your personal information.
- The right to rectification of inaccurate personal information.
- The right to erasure of your personal information.
- The right to restrict the processing of your personal information.
- The right to object to the processing of your personal information.
- The right to data portability.
You can find more information about your rights under the UK GDPR on the Information Commissioner’s Office website https://ico.org.uk/.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us by email at hello@cumbria-creative.co.uk.